With the Helpwise – PipelineDeals integration, you can fetch deals directly in your shared inbox. Connect your shared inbox with PipelineDeals and create/update deals associated with your contact.
How to connect PipelineDeals with Helpwise?
See contact’s information in your shared inbox
![](https://helpwise.io/updates/wp-content/uploads/2021/03/Screenshot-2021-03-16-at-9.40.47-PM-1024x640.png)
Once you have connected your Helpwise shared inbox with PipelineDeals, you can easily track the information of your contact. Here are the steps to integrate:
- Login to your Helpwise account.
- Select the inbox whose emails you wish to see.
- Open an email from any of the tabs (i.e, mine, assigned, sent, etc.)
- Now, you will see the PipelineDeals logo on the right side of your screen. Click on that.
- It will open the PipelineDeals panel and you will see the contact data and its associated deals.
![](https://helpwise.io/updates/wp-content/uploads/2021/03/Screenshot-2021-03-16-at-9.43.10-PM-1024x640.png)
Create a new contact directly from Helpwise
You can also create a new contact directly from Helpwise. Follow the steps given above to search for the contact. If no contact is found, you will see an option to create one.
- Click on the “Create New Contact” link to create the contact.
![](https://helpwise.io/updates/wp-content/uploads/2021/03/Screenshot-2021-03-16-at-9.46.30-PM-1024x640.png)
- It will open up a form where you can enter the information of the contact. The email field will be automatically filled by Helpwise.
- Enter the information and click on “Create Contact”. This will create the contact right away.
![](https://helpwise.io/updates/wp-content/uploads/2021/03/Screenshot-2021-03-16-at-9.47.27-PM-1024x640.png)
Create deals in PipelineDeals from Helpwise
You can associate a new deal to the contact directly from Helpwise. To create a deal follow the steps below:
- Click on the “New Deal” button.
![](https://helpwise.io/updates/wp-content/uploads/2021/03/Screenshot-2021-03-16-at-9.44.31-PM-1024x640.png)
- Fill in the details in the deal form.
- Now, click on “Create”.
- This will create the deal and associate it with the shown contact.
![](https://helpwise.io/updates/wp-content/uploads/2021/03/Screenshot-2021-03-16-at-9.44.52-PM-1024x640.png)
If you wish to know more, schedule a free demo with us.