Helpwise allows you to create a shared SMS inbox using the Plivo Number where your team members can collaborate and give support to your customers directly from Helpwise. You can make use of Helpwise’s powerful features (rules, auto-reply, one-click integration preview, tagging) with the Plivo number.
Features of Helpwise Plivo SMS inbox
- You can also schedule SMS at a specific time.
- Realtime send and receive SMS.
- You can check the SMS status in real-time
- Assign SMS thread & conversations to your team members.
- Find out who is currently replying to your customer in real-time.
You can also schedule a free demo, to know more about Helpwise and Helpwise Plivo SMS inbox.