You can now integrate your Helpwise shared mailbox with your Shopify store. It allows you to track your customer’s information and orders directly from your Helpwise shared mailbox.
Learn how to integrate your Shopify store with Helpwise.
With Shopify integration you can see the details of the customer such as, customer name, billing address and phone number. Make calls directly from Helpwise using JustCall integration for your shared mailbox.
You can also track orders of your customer and its status directly from your Helpwise account.
Track Shopify Customer Information
Follow the steps below to track information of the customer from Helpwise:
- Login into your Helpwise account and open your mailbox.
- Open and email to find the Shopify icon on the right of the screen.
- Click on the Shopify icon to open the integration panel. It shows the information of the customer such as name, email, shipping address and phone number.
Track Shopify Orders
You can track the order status of the customer, whose email you have opened, directly in Helpwise. Follow the steps below to track the order details coming from Shopify:
- Login into your Helpwise account and open your mailbox.
- Open and email to find the Shopify icon on the right of the screen.
- Click on the Shopify icon to open the integration panel. It shows the information of the orders made by customer such as, products, quantity, price, discount, payment status, fulfilment, etc.
For more information on Helpwise and its integration with Shopify, schedule a free demo with us.
