With Helpwise – Freshdesk import, you can get your Freshdesk emails , team members, conversations, contacts, notes and tags directly in your Helpwise account.
Once you will connect your Freshdesk account, Helpwise will sync all your emails and contacts from Freshdesk. It also sends invite to the team members, which are there in your Freshdesk account. This allows them to easily join your Helpwise account and start collaborating.
Start from where you left
Now, you don’t have to worry about starting from the beginning while you migrate your team to Helpwise. Along with email conversations, Helpwise also syncs notes left by your team members and tags applied to the conversation.