Provide context-relevant customer service with Helpcenter articles in Chat Widget
What is a Helpwise Chat Widget? A Helpwise chat widget connects the company’s service channel and support…
Categorise Your Saved Replies to Quickly Respond to customers
Saved replies in Helpwise are predefined messages that can be created for agents to quickly respond to…
Improve collaboration in a Shared Outlook Mailbox using Helpwise’s two-way sync
With companies operating in a hybrid work environment, dealing with an overwhelming amount of email is a…
Seamlessly Setup Whatsapp Shared Inbox with Whatsapp Cloud API
WhatsApp is an essential part of our lives, with over 1 billion monthly active users. With such…
Set up the company’s business hours to improve the robustness of your reports
As a customer support manager, it is critical that customers’ inquiries are resolved as soon as possible….
Monday Shared Inbox Integration
With Helpwise – Monday integration, you can fetch items directly in your shared inbox. Connect your shared…
Create WhatsApp Shared Inbox in Helpwise using 360Dialog
Using a 360Dialog WhatsApp number you can create a WhatsApp Shared inbox in Helpwise. You can send…
Forms
Helpwise allows you to create embeddable forms for your website. This feature helps you to capture customer…
Views
Views are like smart filters which allow teams to fetch a list of all conversations that were…
Instagram Direct Messaging Shared Inbox
Now you can create Instagram Direct Messaging shared inbox on Helpwise 🎉. Customers are highly active on…