8 Things You Need to Know About Shared Inbox
Don’t you wish everyone on your team could see all the emails you’re getting in your account? Are you tired of forwarding mass amounts of emails to respective employees every…
Customer Service Tools
7 posts
Here’s What Really Matters With Shared Inboxes
Shared inboxes can make work easier by managing the same inbox over multiple team members. However, understanding what really matters (and doesn’t) when it comes to shared inboxes isn’t always clear.…
How Helpwise Makes Automating Customer Service Simple
Customer service affects every single business on the planet. Whether you’re selling a product, providing a service, or otherwise, the paying customer requires some degree of support to build trust…
Best Email Management Software For Customer Support Automation
How does your customer service team cope with thousands of support requests? Do you have a catch-all email address with a brimming inbox? Are replies getting lost in the shuffle? Find…
Shared Inboxes: What Is the Advantage of Having Only One Inbox?
Are you looking to increase efficiency in your workplace? Increasing efficiency in the workplace is important for businesses today. There’s no room for slacking if you’re competing against 30 million…
Get Higher Service Levels with a Shared Customer Support Inbox
Having good customer service can boost your bottom line, and having a shared inbox is one way you can connect better with your customers. However, not all teams will benefit…