Update notification settings in Helpwise

To update Notification settings in Helpwise. You have to follow the given steps : Click on your ‘Avatar’ present at the top-right corner of you Helpwise shared inbox Click on ‘Notification Settings’ in the drop-down menu. Now, You will be redirected to the ‘notification-center’ page. Select the options for which you want to get notified. […]

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Integrate Twilio SMS with Helpwise

Twilio is a cloud communication platform for building voice and messaging application.Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. From Helpwise you can create your SMS shared inbox with twilio phone number. To integrate your Twilio SMS […]

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Create Aliases in Helpwise

1. Head over to mailbox settings available under Manage > Mailboxes. 2. Now go to Aliases section for your mailbox. 3. Now click on Add an alias button. 4. Fill in the name and email of the Alias you want to create 5. You will receive a verification link on the email you just added. […]

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Integrate Freshsales with Helpwise.

Helpwise integration with Freshsales allows you to track person’s details. It also allows you to track the associated notes, deals, and activities with the person in your Helpwise shared inbox. Login to your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, Click on the “Connect Freshsales” button. Enter the Freshsales Domain […]

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Integrate Trello with Helpwise

Helpwise integration with Trello allows you to see, update and create cards directly from your Helpwise shared inbox and automatically maps your Trello cards created from the Helpwise to a particular conversation. Follow these simple steps to integrate Login into your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on […]

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Integrate Pipedrive with Helpwise

Helpwise integration with Pipedrive allows you to track contact, deal and activities in your Helpwise shared inbox. Follow the steps below to connect your Pipedrive account with Helpwise: Login into your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on the “Connect Pipedrive” button Once you click on the button, […]

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Integrate Copper with Helpwise

Helpwise integration with Copper allows you to track contact, lead, company and engagements in your Helpwise shared inbox. Login into your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on “Connect Copper”  button. Enter the User Email and API TokenKey in the prompted panel. Hit ‘Save‘. You have now integrated […]

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