How to setup Instagram Direct Message shared inbox?

Instagram Direct Message Shared Inbox allows you to connect your brand’s Instagram page with Helpwise. This will allow you to collaborate with your team to send replies to the direct messages and customer queries received on your Instagram page. To setup Instagram shared inbox in your Helpwise account, follow the steps below: Click on ‘Inboxes’ on the top and […]

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How to integrate Close with Helpwise?

Close integration with Helpwise allows you to track contact information, tasks, and opportunities directly from your Helpwise shared inbox. Follow the steps below to connect your Close account with Helpwise: Login to your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on the “Connect” button on the Close card. Enter the […]

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