Dialpad Helpwise inbox

How to setup Helpwise SMS inbox from Dialpad Number

Dialpad is an Ai-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. From Helpwise you can create a shared SMS inbox using the Dialpad Number where your team members can collaborate and give support to your customers directly from Helpwise. You can make use of Helpwise’s powerful […]

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How to integrate Nimble with Helpwise?

Helpwise integration with Nimble allows you to track contact in your Helpwise shared inbox easily. Follow the steps below to connect your Nimble account with Helpwise: Login into your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on “Connect Nimble” button. Enter the API Key. You can get your API key by […]

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How to integrate PipelineDeals with Helpwise?

Helpwise integration with PipelineDeals allows you to track contact and deals in your Helpwise shared inbox easily. Follow the steps below to connect your PipelineDeals account with Helpwise: Login into your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on “Connect PipelineDeals” button. Enter the API Key. You can get your API […]

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How to setup CSAT survey ?

Helpwise allows you to use the Customer Satisfaction feature to find out whether your customer is happy with your reply or not. To create a CSAT survey, follow the given steps below : Click on ‘CSAT’ from the navbar. If there are no created surveys, then click on ”Setup Now”. Now the survey creation form […]

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How to setup shared custom inbox?

Helpwise shared custom inbox allows you to connect any messaging platform and can be controlled via APIs. We provided you an incoming API through which you can send messages to Helpwise and you need to give a outgoing webhook to receive messages from Helpwise. In order to setup this inbox, follow the steps below: Click […]

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