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Posts by author

Eya Yerks

35 posts
  • Shared Inbox

You Got (Embarrassing) Mail?! How to Avoid Shared Inbox Problems!

  • April 18, 2021
  • Eya Yerks
shared inbox
The average person spends more than five hours a day checking email. Email has become one of our main forms of communication. We’re checking our email constantly–at night right before we sleep…
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  • Shared Inbox

10 Quick Tips About Shared Inboxes

  • October 9, 2020
  • Eya Yerks
shared inboxes
Sharing is caring, even when it comes to work emails. When you use a shared inbox at your place of work, you’ll promote team unity, increase customer satisfaction, and finish your…
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  • Shared Inbox

How To Add Shared Inbox To Outlook: Your Complete Guide

  • September 28, 2020
  • Eya Yerks
add shared inbox to outlook
If you need to add a shared inbox to Outlook then look no further! For small businesses, a group Outlook inbox may be all you need to manage customer service.…
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  • Best Customer Communications Management Software

7 Tips for Improving Internal Communication Among Your Employees

  • September 14, 2020
  • Eya Yerks
internal communication
69% of managers state that they’re not comfortable communicating with their employees. If this is how managers feel, then it’s no wonder that internal communication among your employees may not…
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  • Customer Service Tools

How Helpwise Makes Automating Customer Service Simple

  • June 19, 2020
  • Eya Yerks
automating customer service
Customer service affects every single business on the planet. Whether you’re selling a product, providing a service, or otherwise, the paying customer requires some degree of support to build trust…
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  • Shared Inbox

Why Your Shared Inbox Is Missing the Mark (and How to Fix It)

  • May 21, 2020
  • Eya Yerks
shared inbox
Your business is growing, and even though this is always what you have wanted, the growth comes with stress. Managing customers, sales, emails, and more can become more challenging as…
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