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Customer Service Tools

36 posts
  • Customer Service Tools

10 Best Hiver Alternative Platforms for Customer Support Teams in 2023

  • August 3, 2023
  • Bani Kaur
10 Best Hiver Alternative Platforms for Customer Support Teams in 2023 1
Most businesses choose a shared G Suite or Microsoft mailbox for interacting with clients when first kick-starting support operations. However, they soon realize that addressing customer queries/complaints from a Gmail…
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10 Best DragApp Alternative Tools Worth Considering in 2023 2
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  • Customer Service Tools

10 Best DragApp Alternative Tools Worth Considering in 2023

  • August 2, 2023
  • Bani Kaur
Drag is among the most popular names in the customer support software space today. The reason it deserves your consideration is that this all-in-one platform works as an extension to…
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Top FrontApp Alternatives You Must Definitely Try in 2023 3
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  • Customer Service Tools

Top FrontApp Alternatives You Must Definitely Try in 2023

  • August 2, 2023
  • Bani Kaur
Front, a prominent customer support platform, has transformed customer interactions by offering a centralized hub for efficient query management and collaboration. Widely used across industries, Front’s seamless integration with email,…
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Best Help Scout Alternatives to Replace it in 2023 4
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  • Customer Service Tools

Best Help Scout Alternatives to Replace it in 2023

  • August 1, 2023
  • Bani Kaur
Help Scout has emerged as a prominent platform in customer support, offering comprehensive helpdesk solutions with collaborative features and AI-driven capabilities.  Its popularity is attributed to seamless team collaboration, improved…
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10 Best GrooveHQ Alternative Tools for Your Support Team 5
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  • Customer Service Tools

10 Best GrooveHQ Alternative Tools for Your Support Team

  • August 1, 2023
  • Bani Kaur
Offering exceptional customer service is critical to a business’s success. After all, many customers will look elsewhere after facing a company’s poor customer experience. One of the best ways to…
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Zendesk vs HubSpot: Complete Guide to Choose the Right Platform in 2023 6
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  • Customer Service Tools

Zendesk vs HubSpot: Complete Guide to Choose the Right Platform in 2023

  • July 26, 2023
  • Bani Kaur
To provide excellent customer service, you need reliable software that can help you manage your customer inquiries, conversations, and feedback. But which tool should you choose? There are many options…
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Last updated on 2022-03-30