2023 just got merrier for us! G2 recently released last year’s official Fall Report.
2022 was a remarkable year for Helpwise. We released a lot of new updates & features in our product throughout the year to provide continuous value and the best possible experience to our 10000+ users.
We are thrilled to begin 2023 with solid momentum, as Helpwise has captured its place yet again in 17 different categories of G2’s Fall Awards. In addition to these awards, we have also been awarded a ‘Users love us’ badge by G2.
This wouldn’t have been possible without the love and support of our customers.
We’re incredibly grateful to everyone who took the time to leave us positive and constructive reviews and helped us gain recognition in various G2 award segments.
The 200+ businesses we serve have always been our top priority and we will continue to offer them nothing but the best by focusing on the feedback we receive from them.
About G2 Fall Report
G2 is a software marketplace that is used by over 60 million software buyers every year. It has 1.5 million reviews and is a one-stop destination to discover, review, and manage the technology businesses need to make informed decisions and reach their potential.
G2 releases quarterly reports that help users make informed purchase decisions based on the data present in these reports.
Helpwise shines bright on multiple fronts
The G2 awards are like the Oscars for the SaaS industry, so you know how much these mean to us. Winning across 17 categories is just the stepping stone to bigger and better things for Helpwise.
We proudly present to you the awards and accolades we received from G2. The G2 badges just solidify the blazing reviews our customers have shared with us.
Momentum Leader
Helpwise has been ever-evolving in its space and left no stone unturned over the past year in aligning the product growth to its customer needs which is why we have bagged the award of momentum leader.
Helpwise is one of the products that is on a high-growth trajectory based on user satisfaction scores, employee growth, and digital presence. We are ranked in the top 25% of the category’s products by our users making it to the leader tier in the Momentum Grid.
Fastest Implementation
We’re proud to have been awarded the fastest implementation badge as well, beating out competitors like Hiver, Help Scout, Front, Freshdesk and more.
Helpwise is designed to be easily adopted with the shortest go-to live time in its category, making implementation a breeze for businesses. Sign up for free and get started right away.
G2 measures this ranking based on “customer satisfaction with the set-up process for each product” as per their rankings methodology.
Easiest Setup
Helpwise has also earned the “Easiest Setup” badge, which ranks products by customer satisfaction with the setup process.
G2 has placed Helpwise in this category as the software saves hours of time with its frictionless and hassle-free setup. It only takes 45 seconds to set up Helpwise and the average time taken by a user to get used to the platform is mere 4 days.
You can also get your customer service platform up and running within minutes. Sign up for free and get started in a jiffy.
High Performer
Companies with outstanding levels of customer satisfaction are frequently awarded the G2 High Performer badge. Helpwise has been voted a “High Performer” in the Fall 2022 report by G2.
We were able to win this award because of our unwavering dedication to offering superior features and service to our customers.
Products in the High Performer quadrant in the Asia Regional Grid Report have high customer satisfaction scores and low market presence scores compared to the rest of the category.
Best Meets Requirements
We are continuously working towards finding better ways to meet customer needs. By developing features and integrations that you have been waiting for and even those you didn’t even know you needed, we go above and beyond in meeting requirements.
Therefore, we are glad that Helpwise has been voted as the solution that Best Meets Requirements. We believe that a customer communication platform should help you centralize your customer communications across channels gearing your business towards scale.
Schedule a demo with us and see how we can help your customer service team reach its full potential.
Best Estimated ROI
Helpwise has earned G2’s Best Estimated ROI badge. Helpwise’s versatility and accessibility have made it a powerful communication solution in any business domain.
Customers are able to get the best ROI because of the quick implementation and easy setup Helpwise comes with.
The Best Estimated ROI by G2 is calculated based on a combination of the estimated time to achieve ROI and the time to go live.
Helpwise generates the highest ROI for every business without breaking the bank. To learn more about our pricing, click here.
Best Relationship
Taking customer relationships to the next scale has always been a priority at Helpwise.
It is our pleasure to have maintained long-standing customer relationships because of our real-time support and proactive solutions. Signup for a free trial and see for yourself.
The “Best Relationship” award is given on the basis of “ease of business,” “likely to recommend,” and “quality of support”. There could be nothing better than receiving the best relationship award from our valuable customers.
Users Love Us
The Users Love Us badge is earned after collecting 20 reviews with an average rating of 4.0 stars.
Helpwise bagging this award is a validation that users are satisfied with our product and want to stay with us. We greatly appreciate the positive feedback shared by our customers and look forward to hearing what they say next.
We love hearing from you!
Many thanks to all our customers for placing their trust in us. It’s safe to say that they are the reason why we were able to place ourselves ahead of the competitors in the grids of the various categories.
The G2 badges reaffirm that we are on the right track but your words are something that keeps us going.
If you’d like to read more customer reviews or leave a review yourself, you can visit our page on G2.
Helpwise is built in such a way, that teams of all sizes can use the platform without any hassles. And the best part is, that the platform scales with you as you grow!
Try Helpwise for free today, click here.
You can also get in touch with our experts for a product demo.
