AI Archives - Helpwise

Tips & Tricks

How to Succeed in AI-Driven Customer Service Job Market (Guide for Agents)

AI is not just a buzzword anymore. It’s transforming every industry from healthcare to finance and, of course, customer service. In particular, customer service is one industry that is rapidly…

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Customer Service AI: Most Complete Guide to Deploying It

It’s the early 2000s. Flip phones were all the rage, dial-up internet was still a thing, and the sound of “You’ve got mail!” was music to your ears. You’re daydreaming…

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Evaluating AI-Powered Customer Service Tools : Your Ultimate Handbook 3

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Best Customer Service Tips

Evaluating AI-Powered Customer Service Tools : Your Ultimate Handbook

Did you know 62% of consumers prefer a customer service bot rather than waiting for human agents to answer their requests? That’s right, the future of customer service is here,…

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Your CCW 2023 Itinerary : 5 Reasons You Must Visit Our Booth 4

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Announcements

Your CCW 2023 Itinerary : 5 Reasons You Must Visit Our Booth

The world of Customer Experience (CX) is evolving. The recent introduction of Artificial Intelligence (AI) in the CX industry has unleashed an explosion of possibilities, helping companies improve agent performance…

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How to Write Effective ChatGPT Prompts for Customer Service 5

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Tips & Tricks

How to Write Effective ChatGPT Prompts for Customer Service

ChatGPT has amazing potential for customer service However, despite popular belief, customer service teams still can’t fully automate customer request handling using ChatGPT as it is. AI-based chatbots lack soft…

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