6 Shared Inbox Practices You Can Put Into Action
Many companies might not be on board with having a shared inbox as it can be a little difficult to keep under control. When the circumstances allow it, a shared…
Continue reading4 Signs You Have Poor Internal Communication at Work
There aren’t many things that can hold a business back quite like poor internal communication. Even if a product is excellent, teams are capable, and individual operations run smoothly, poor…
Continue readingUse of Chat widgets for SMBs
What is a Chat widget? By now, most of us at least once in our lifetime have had a conversation with a company’s support team using the chat widget present…
Continue readingHow To Add Shared Inbox To Outlook: Your Complete Guide
If you need to add a shared inbox to Outlook then look no further! For small businesses, a group Outlook inbox may be all you need to manage customer service….
Continue reading7 Tips for Improving Internal Communication Among Your Employees
69% of managers state that they’re not comfortable communicating with their employees. If this is how managers feel, then it’s no wonder that internal communication among your employees may not…
Continue readingBest Email Management Software For Customer Support Automation
How does your customer service team cope with thousands of support requests? Do you have a catch-all email address with a brimming inbox? Are replies getting lost in the shuffle? Find…
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