Helpwise live chat widget allows you to connect with the visitors coming to your website. It helps in providing your customer a medium to easily connect with you. In order to setup this inbox, follow the steps below: Click on the Inboxes on the top and select “Add Inbox”. Select “Live Chat” inbox from here. […]
Monthly Archives: May 2020
How to import Zendesk account in Helpwise?
Helpwise allows you to import Zendesk account to Helpwise. Now you do not have to worry about your on going conversations in Zendesk while migrating to Helpwise. Its one click integration allows you to move your Zendesk emails, teammates, mailboxes, contacts, notes and tags in your Helpwise account. Follow the steps below to integrate Zendesk […]
Setup webhooks in your Helpwise account
The Webhook Integration allows you to listen the Helpwise events in realtime without the need of continuously polling the API. To listen the Helpwise events you need to setup your callback url where you want to listen the event. If something happen in your Helpwise account the Helpwise will post a event payload (JSON content […]
How to import Freshdesk account in Helpwise?
Helpwise allows you to import Freshdesk account to Helpwise. Now you do not have to worry about your on going conversations in Freshdesk while migrating to Helpwise. Its one click integration allows you to move your Freshdesk emails, teammates, mailboxes, contacts, notes and tags in your Helpwise account. Follow the steps below to integrate Freshdesk […]