Facebook comments Shared Inbox gives you the ability to connect your Facebook page with Helpwise and allows you to collaborate with your team to reply to the comments or posts received on your Facebook page. To set up Facebook comments shared inbox in your Helpwise account, you must be the admin of your page. Click on ‘Inboxes’ on the […]
Helpwise offers various customizations for the Helpwise Chat Widget. You can follow this guide if you want to customise your chat widget: https://helpwise.io/updates/how-to-customize-helpwise-chat-widget/ This guide will guide you through the different types of customization offered by Helpwise. Live chat widget customizations This section allows you to customize the basic settings of the chat widget like […]
RingCentral is a cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. With Helpwise you can create a shared SMS inbox using the RingCentral Number where your team members can collaborate and give support to your customers directly from Helpwise. You can make use of Helpwise’s powerful […]
Helpwise integration with EasyCalendar allows you to track events in your Helpwise shared inbox. You can also create and update events directly from Helpwise. Follow the steps below to connect your EasyCalendar account with Helpwise: Login to your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on the “Connect EasyCalendar” […]
Instagram Shared Inbox allows you to connect your business Instagram page with Helpwise. Now you can collaborate with your team to reply to the comments received on your Instagram posts. To setup Instagram shared inbox in your Helpwise account, you must have your Instagram Business Page connected with your Facebook Page. Click on ‘Inboxes’ on the top and select […]
Helpwise’s integration with Google Calendar allows you to track events in your Helpwise shared inbox. Follow the steps below to connect your Google Calendar account with Helpwise: Login into your Helpwise account. Click on “Automation” on the top and select “Integrations”. Now, click on “Connect Google Calendar” button. Click “Allow”. You have now integrated Google Calendar […]