Bani Kaur

Sure, you’ve heard of Gorgias – a customer service platform that integrates with Shopify, BigCommerce, and Magento. It helps you streamline your support processes, increase your efficiency, and improve your…

Customers today use multiple channels to engage with your business. That means they might be emailing you one day, tweeting you the next day, and messaging you on WhatsApp the…

Gmelius, a widely used Gmail-based email productivity tool, is vital in improving business customer support processes. With its extensive feature set, Gmelius has become popular among organizations seeking to optimize…

Zoho Desk has been around for several years, helping organizations manage and monitor customer-facing conversations. Among the very few context-aware customer support solutions available in the marketplace, Zoho Desk offers…