Bani Kaur

If you want your brand to be a household name, you need a solid customer service strategy besides actively marketing it. After all, you cannot drive your business without happy…

In the ever-evolving world of customer support solutions, two names consistently stand out: Gmelius and Drag. These platforms have earned their reputation as powerful tools that revolutionize customer support operations. …

Both Freshdesk and Zoho Desk have a 4.4/5 rating on G2. So, which one is the better alternative? You’ll surely be left confused if you look at the reviews and…

Two leading contenders in the customer service platform space, Zendesk and Intercom, have transformed businesses’ customer engagement by offering powerful software solutions that enhance support systems. To select the ideal…

In today’s business economy, only two words keep customers coming: customer experience. After all, where will your business end if your customer service falls short? For starters, your brand will…