The world of Customer Experience (CX) is evolving. The recent introduction of Artificial Intelligence (AI) in the CX industry has unleashed an explosion of possibilities, helping companies improve agent performance and response times.
At SaaS Labs, we’re building a suite of products that include JustCall, JustCall iQ, Helpwise, and CallPage. The products are thoughtfully engineered for customer-facing teams and are tied to next-gen AI-powered features and productivity-driven capabilities.
Customer Contact Week (CCW), one of the world’s leading customer contact events is making the most awaited return to Las Vegas from 19th to 22nd June this year (2023). And we are thrilled to be a part of this 25-year legacy and join CX industry influencers, thought leaders, and experts from Google, Genesys, Taco Bell, Sprinklr, IBM, and more.
Contact centers are riding the wave of change and growth and with this growth comes the complexity. But, our streamlined contact center solutions make it easy to manage complex interactions, automate repetitive tasks, and deliver quick & personalized support to every customer.
We are excited to showcase the innovations we have done with our products, including Helpwise. Make your way to JustCall’s booth #505 at CCW 2023, where you can immerse yourself in our AI-driven solutions and learn how they are transforming businesses.
Learn more about CCW here.
Join Us in Las Vegas!
See us at CCW as we take Helpwise to customer support teams around the globe. This is an opportunity for you to witness how Helpwise works and how it is all set to become an indispensable tool, empowering teams to exceed customer expectations and set new standards in customer support.
Here’s what you shouldn’t miss at CCW 2023:
01. Fireside Chat with Gaurav
Don’t miss the opportunity to have a chat with Gaurav Sharma, our CEO, as he shares his vision for the future of customer service. Learn how SaaS Labs plans to leverage AI to reimagine the workflows of customer-facing teams and deliver unmatched customer experiences.
02. Launch of JustCall iQ
We invite you to witness the launch of our sister product, JustCall iQ which is an AI-powered conversation intelligence platform. Discover how it transforms the way businesses extract insights from customer conversations and analyze them for improving agent performance & optimizing the customer experience. You can get an exclusive look firsthand at CCW by registering here for a demo.
03. Experience the Demo Drive Challenge
Get firsthand experience of Helpwise and Justcall iQ in action. Watch how these tools can integrate with your existing systems to enhance agent performance and customer support quality. Plus, participating in the demo might win you some exciting prizes including Bose noise-canceling headset and other high-end headsets for your agents!
04. Celebrate Excellence at the CCW Awards
Celebrate the achievements and innovations of the customer contact industry at the CCW Excellence Awards. We’re proud to announce that JustCall iQ is also among the finalists of Disruptive Technology of the Year. Witness with us the celebration of outstanding contributions, path-breaking solutions, and exceptional leaders who have made a lasting impact on the customer experience landscape.
05. Unwind at Our Espresso & Donut Bar
After a day of insightful sessions and networking, relax at our Espresso & Donut Bar on the first and the second day. Engage in lively conversations, meet industry professionals, and enjoy some great coffee and delicious donuts!
Ready to be a part of this pivotal journey in customer service? Register for CCW 2023 here and make sure to stop by our booth.
Helpwise is Set to Take the Spotlight
Helpwise is a modern customer service platform designed to bring cost efficiency and ease of use to your contact center without compromising on powerful features like automation, advanced agent reporting, and self-service options.
In fact, Helpwise is future-ready with its AI-powered features and leverages AI to offer predictive responses, intelligent query prioritization, and much more. This is just a sneak peek of what SaaS Labs and its products including Helpwise have in store for you,
The real magic unfolds at CCW 2023, where we reveal how Helpwise and JustCall’s AI-powered conversation Intelligence can come together to create unparalleled customer service experiences.
JustCall, JustCall iQ, and CallPage
The products of SaaS Labs – JustCall, JustCall iQ, CallPage & Helpwise are on a mission to put an end to this contact center chaos and simplify the experiences for customers & agents alike. Our innovations are ready to pave the way for business owners to introduce objectivity, rigor, and order in contact centers.
Our products are already harnessing the power of AI to elevate customer experience, drive meaningful conversations and foster stronger customer relationships.
In line with our vision, our booth at CCW will provide a glimpse into the exciting world of AI and its transformative potential in CX. We’re looking forward to sharing our insights, learning from the best, and shaping the future of customer experience together.
- To learn more about JustCall, go here.
- To learn more about JustCall iQ, go here.
- To learn more about CallPage, go here.
See You At CCW from June 19th to 22nd
If you can’t make it to CCW but want to connect, don’t hesitate to drop us an email or reach out on our social platforms. We’re always eager to hear from you!
Join us at booth #505 at CCW 2023 to experience the future of customer experience with SaaS Labs. It’s time to embrace the AI revolution in the industry. See you there!
