Why Your Shared Inbox Is Missing the Mark (and How to Fix It)
Your business is growing, and even though this is always what you have wanted, the growth comes…
Best Email Management Software For Customer Support Automation
How does your customer service team cope with thousands of support requests? Do you have a catch-all email…
5 Big Reasons to Automate Customer Service
Are you looking to save your company money and provide efficient service to your customers at the…
Why Customer Feedback is Important and 5 Practical Ways to Automate It
Does your business have a process in place to collect and review customer feedback? What about a…
Team Inbox: Why It Benefits the Customer and the Business
Having a shared email benefits the customer and the business in multiple ways and creates a unified approach from every team member.
Shared Mailbox vs Distribution List: What’s the Best Choice for Your Business?
You have to consider all of the factors when looking at a shared mailbox vs distribution list….