support team Archives

6-Step Proven Framework for Hiring Customer Support Agents

Are you drowning in customer support requests? Are you in need of extra help in handling customer queries? Well, optimizing customer support processes will definitely make your agents more efficient…

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50 Expert-Approved ChatGPT Prompts For Customer Service Challenges 2

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Tips & Tricks

50 Expert-Approved ChatGPT Prompts For Customer Service Challenges

Are your customer service representatives feeling intimidated by ChatGPT and fearing for their jobs? By now, we all know about ChatGPT and the remarkable capabilities of generative AI. And from…

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How to Write Effective ChatGPT Prompts for Customer Service 4

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Tips & Tricks

How to Write Effective ChatGPT Prompts for Customer Service

ChatGPT has amazing potential for customer service However, despite popular belief, customer service teams still can’t fully automate customer request handling using ChatGPT as it is. AI-based chatbots lack soft…

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10 Expert Tips to Scale Customer Service of Your Small Business 5

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Best Customer Service Tips

10 Expert Tips to Scale Customer Service of Your Small Business

In 2023, the customer is still king, but now they ACTUALLY expect to be treated like royalty. Prioritizing your customers has become more important than ever, especially with the threat…

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Customer Feedback 101: Most Complete Guide to Collecting & Using it 6

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Tips & Tricks

Customer Feedback 101: Most Complete Guide to Collecting & Using it

It’s All About Customers These Days So, you are building a thriving business and are moving mountains to serve your clients in the best way possible. You treat them like…

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