Bani Kaur, Author at Helpwise

Best Customer Service Tips

8 Rare Customer Service Skills AI Can’t Replace & How to Gain Them

If you believe today’s AI can fully replace your customer service team, that’s a sure sign you should invest in your team’s training, right now. The global adoption of AI…

View Post

10 Expert Tips to Scale Customer Service of Your Small Business 2

View Post

Best Customer Service Tips

10 Expert Tips to Scale Customer Service of Your Small Business

In 2023, the customer is still king, but now they ACTUALLY expect to be treated like royalty. Prioritizing your customers has become more important than ever, especially with the threat…

View Post

Customer Feedback 101: Most Complete Guide to Collecting & Using it 3

View Post

Tips & Tricks

Customer Feedback 101: Most Complete Guide to Collecting & Using it

It’s All About Customers These Days So, you are building a thriving business and are moving mountains to serve your clients in the best way possible. You treat them like…

View Post

Best 5 Customer Service Platforms for Small Businesses 4

View Post

Customer Service Tools

Best 5 Customer Service Platforms for Small Businesses

As a small business owner, you know that acquiring new customers is only half the battle. The real challenge lies in keeping them happy and engaged with your product or…

View Post

The complete guide to using ChatGPT for customer service 5

View Post

Tips & Tricks

The complete guide to using ChatGPT for customer service

Think of the last time you reached out to a company through a chatbox to only receive an automatic reply that has nothing to do with your issue. On a…

View Post

Helpwise Earns a Spot on the G2’s Top 50 Customer Service Products List 6

View Post

Announcements

Helpwise Earns a Spot on the G2’s Top 50 Customer Service Products List

Do you believe in the power of great customer service? We do and that’s why we’re elated to announce that Helpwise, the most complete customer service platform, has been named…

View Post