Customer Service Email Templates that Actually Work
As a business owner, the way you handle customers’ queries can decide your fate. When somebody faces an issue with your offerings, they should be able to contact you and…
Share
Posts by author
Bani Kaur
80 posts
10 Best Omnichannel Customer Service Software for Small Businesses
Your products are better; your prices are affordable; and your marketing strategies are top-notch. Then why are your customers not returning? What is it about your competitor that attracts most…
Share
Which Is the Best Shared Mailbox Management Software in 2023? (Gmail vs Outlook vs Helpwise)
In today’s highly competitive market, a business communication platform needs to cover more than basic email-sending functionality. It should combine a messaging app, team management capabilities, and automation software in…
Share
Customer Service Outlook in 2023: Ultimate Guide to Future-proofing Your Strategy
There was a time when chatbots were for fun. You’d ask things like “Are you a robot?” or “How much wood would a woodchuck chuck?” and get hilariously absurd responses.…
Share
50 Expert-Approved ChatGPT Prompts For Customer Service Challenges
Are your customer service representatives feeling intimidated by ChatGPT and fearing for their jobs? By now, we all know about ChatGPT and the remarkable capabilities of generative AI. And from…
Share
Why Customer Service in 2023 is More Important than Ever
Rate hikes, inflation, pandemics, and high energy costs – all indicate financial volatility in the global market. The “doom and gloom” headlines reading of an imminent recession across continents leave…
Share