Email Delegation To Share Email Load Among Team Members

Assign emails to the right team member using Helpwise Shared Inbox. Speed up email reply rate and reduce time to answer.

Signup Now - it's free! Schedule Demo Already using another shared inbox service? We will help you with setup & migration :)
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Delegate the emails to your team members

Helpwise allows you to assign email conversations with your customers to the right team member. The team member gets notified about the email he is assigned to. Thus, reducing the response time.
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Two-click assigning

Easily assign email conversations to the right team member.

Track Assigned Emails

Know which conversation is assigned to which team member directly on the inbox page.

  • Look for assigned team member's initials on the row of the email.
  • See analytics on number of conversations assigned to a team member.
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Track Unassigned Emails

  • Helpwise provides a separate section to view unassigned email.
  • This allows you to quickly view emails which no one is looking after.
  • You can quickly assign emails from here, to a team member or yourself.

Automate Email Assignment. Achieve Inbox Zero.

Helpwise helps you to assign emails to the right team members so that emails don't slip by through the cracks. So, you not only ensure 100% replies but also, at record thrashing speed! 🏅

There are two ways, emails get delegated to team members in Helpwise:
  • Replying to an unassigned email, Helpwise will automatically assigned the conversation to the person who replies.
  • Setup rules, to automatically assign email to a team member.

How Helpwise Shared Inbox works?

Get up & running with your shared inbox within minutes. It is as easy as creating a Gmail account. Already using another shared inbox service? We can help you migrate your settings, team & data.

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    Start Your Free Trial

    Create free trial account, create mailboxes & invite your team members

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    Connect Email Account

    Follow easy screen options to configure your shared inbox. You can opt to send emails from own domain or Helpwise servers.

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    Shared Inbox is Live!

    That's it! your shared inbox is live now with every team member having their on separate logins.

Getting started takes less than 5 minutes

Connect your existing team email accounts, invite your team members and start handling emails in a better & faster way than before.

Get Started Now Schedule Demo Already using another shared inbox service? We'll help you with the migration :)