Helpwise - Features

😄 Want to retain more customers? Schedule a consultation call with our Customer Service Expert

Chat with your team instantly

Have internal discussions with your team directly from your inbox. No need to use any 3rd (rd to be in superscript) party application for team collaboration.

discussions1
box-img-6

No need for a 3rd party internal collaboration app

Using our Discussions feature, you can have internal conversations with your team members from a single platform. You can manage customer queries as well as team conversations using Helpwise.

box-img-6

Create private group discussions with ease

No need to set permissions for your internal chats. Just decide which team members you want to have a conversation with and create a discussion group with them that won't be viewable by anyone outside your team.

Track and sort all discussions with tags

Using the discussions folder, you can manage all your discussions in a single place. You can also tag these discussions so that in the future, it is easier for you to sort through these discussions quickly.

box-img-6

Trusted by over 5000+ users

G2
Steven B

Business Owner

After our first login, we immediately saw the potential. Their team is always ready to help and listen to suggestions, which sealed the deal after my first interaction. Helpwise has everything we were looking for at a reasonable price point.

G2
Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

Experience world class support that our customers rave about. We're here to see you grow. Reach out to us via Live Chat or check out our help docs.