Using our Discussions feature, you can have internal conversations with your team members from a single platform. You can manage customer queries as well as team conversations using Helpwise.
No need to set permissions for your internal chats. Just decide which team members you want to have a conversation with and create a discussion group with them that won't be viewable by anyone outside your team.
Using the discussions folder, you can manage all your discussions in a single place. You can also tag these discussions so that in the future, it is easier for you to sort through these discussions quickly.
After our first login, we immediately saw the potential. Their team is always ready to help and listen to suggestions, which sealed the deal after my first interaction. Helpwise has everything we were looking for at a reasonable price point.
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.