Helpwise - Features

Manage files you've sent or received across all channels

Manage all files in a single place directly from your support hub. Share files with customers and team members with ease.


Manage attachments across channels from a single place

No need to manually dig through each channel and conversation to find a particular attachment that you received from a customer.
Helpwise makes it easy to manage files that you've sent or received across different channels by showing them in one place.


Tag important files

A scattered filing system leads to low productivity due to the distraction of finding files every now and then.
Inside the files manager, you can categorize individual files under certain tags or mark them as important so that it becomes easier for you to find them. Helpwise also automatically categorizes files by type under Documents, Images, Videos, Zip Files & Audio.


Share files with team members and customers

No need to use any other file management system to share files. You can just upload files in Files manager and share them with your team members or customers by copying the file link.

Trusted by over 5000+ users

Steven B

Business Owner

After our first login, we immediately saw the potential. Their team is always ready to help and listen to suggestions, which sealed the deal after my first interaction. Helpwise has everything we were looking for at a reasonable price point.

Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

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