Connect everything, Achieve anything | Helpwise

😄 Want to retain more customers? Schedule a consultation call with our Customer Service Expert

Want to manage your customer communications hub using Basecamp?

Get Helpwise notifications inside Basecamp and manage your customer communication channels by staying on top of these notifications directly from Basecamp.

Basecamp-Integration
  • Categories
  • Free

    Starter plan start at $45/month

  • Developed by
    ico-account Helpwise
  • More Info
    ico-document Documentation

Description

Some team members spend most of their time inside internal tools like Basecmap. Some team members might not have access to Helpwise in your organisation, if you want your team members to be notified about new conversations, activities taking place inside Helpwise, you can integrate your Basecamp account and send Helpwise notifications in specific chats.

Things you can do using the Helpwise-Basecamp integration:

  1. Get notified about incoming conversations.
  2. Get notified about conversations you were mentioned in.
  3. Get notified when a conversation is assigned to you.
  4. Open Helpwise conversations directly from Basecamp.
Help Agents work faster

Answer all customer queries across multiple channels from one single place in less time. Answer all customer queries across multiple channels from one single place in less time.

Quick and easy setup

Integrating Basecamp with Helpwise takes less then 30 seconds. Just click on Connect Basecamp, and follow the on-screen instructions and setup the integration without too much hassle.

One-click access to Hubspot Engagements

Answer all customer queries across multiple channels from one single place in less time. Answer all customer queries across multiple channels from one single place in less time.

Trusted by over 5000+ users

G2
Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

G2
Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

Experience world class support that our customers rave about. We're here to see you grow. Reach out to us via Live Chat or check out our help docs.