Connect everything, Achieve anything | Helpwise

Want your customer data from Freshsales inside your team inbox?

Empower your agents to view and update key customer & deal information in your Freshsales CRM directly from Helpwise. Integrate Freshsales to get more context and provide better customer service.



By integrating your Freshsales account with Helpwise, you can track real-time Freshsales contacts, notes, deals and activity information directly on your Helpwise account. Create a new contact, deal or note in your Freshsales directly from Helpwise.

Things you can do using the Helpwise-Freshsales integration:

  1. One-click access to Freshsales contacts.
  2. Access Freshsales deals.
  3. One-click access to Freshsales activities.
  4. Access Freshsales notes.
  5. Create contacts, deals, notes and activities in Freshsales directly from your Helpwise inbox.
Help Agents work faster

Helpwise has a 2-way sync integration with Freshsales. This means, your team won't have to update the information on both apps, every time. All customer information gets available in an instant.

Quick and easy setup

Integrating Capsule with Helpwise takes less than 30 seconds. Just click on Connect Freshsales, choose the Freshsales account you wish to connect with Helpwise and you're done.

Have more customer context

Pull key customer details from Freshsales like contact info, deals, activities, notes, and company information into Helpwise to give your agents a full view of your customers.

Trusted by over 5000+ users

Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

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