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Want your support team to have access to Jira issues directly inside your inbox?

Empower your agents to view, update and create Jira tickets and issues directly from Helpwise. Integrate Jira to get more context around customer's issue, and provide better customer service.

Jira-Integration
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  • Free

    Starter plan start at $45/month

  • Developed by
    ico-account Helpwise
  • More Info
    ico-document Documentation

Description

By integrating your Jira account with Helpwise, you can track issue information directly on your Helpwise account. You can also create and update issue in Jira associated with the project.

Things you can do using the Helpwise-Jira integration:

  1. Get Issue information, Create and Update Issues directly from Helpwise.
  2. Get and Create Comments to an Issue directly from Helpwise.
Help Agents work faster

Helpwise has a 2-way sync integration with Jira. This means, your team won't have to update the information on both apps, everytime. No need for app switching.

Quick and easy setup

Integrating Jira with Helpwise takes less then 30 seconds. Just click on Connect Jira, and follow the on-screen instructions and setup the integration without too much hassle.

One-click access to Hubspot Engagements

Answer all customer queries across multiple channels from one single place in less time. Answer all customer queries across multiple channels from one single place in less time.

Trusted by over 5000+ users

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Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

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Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

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