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Share emails with your team and collaborate with ease

Struggling to collaborate inside Outlook? Forget password sharing, forwarding emails/ccing to team members and start using Helpwise. Easily assign and collaborate on conversations and have better accountability.

Outlook-Integration
  • Categories
  • Free

    Starter plan start at $45/month

  • Developed by
    ico-account Helpwise
  • More Info
    ico-document Documentation

Description

By integrating your Outlook account with Helpwise, you can start managing gmail conversations from Helpwise in a better way. Helpwise gives you the power to collaborate on conversations easily.

Things you can do using the Helpwise-Outlook integration:

  1. Assign or delegate email conversations.
  2. Mention team members on conversations and communicate internally.
  3. Share drafts & edit them in real time with your team.
  4. Get smart insights on your team performance.
Help Agents work faster

Use features like automation rules and SLAs to automate mundane tasks. You can also use reports to get insights into how your team is performing and take actions accordingly.

Quick and easy set up

Integrating Outlook with Helpwise takes less then 5 seconds. Just click on Connect Outlook, choose the account you with to connect with Helpwise and you're done.

No password sharing / forwarding

With Helpwise, your team can create multiple user accounts for a single team email id and collaborate on queries without forwarding conversations or sharing passwords.

Trusted by over 5000+ users

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Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

G2
Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

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