Want to manage your customer communications using Teams?
Get Helpwise notifications inside Microsoft Teams and manage your customer communication channels by replying to those notifications directly from Teams.
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Categories
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Developed by
Helpwise
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More Info
Helpwise x Microsoft Teams
Description
By integrating your Microsoft Teams account with Helpwise, you can track real-time Helpwise activities directly from your Microsoft Teams channel. Helpwise automatically sends messages about various activities in your Microsoft Teams channel.
Things you can do using the Helpwise-Microsoft Teams integration:
- Track incoming Helpwise queries inside Teams.
- Track conversations you were mentioned in on Helpwise directly from Teams.
- Get notified in Teams when Helpwise conversations are assigned to you.
- Access Helpwise conversations directly from Teams.
Help agents work faster
Answer all customer queries across multiple channels from one single place in less time.
Quick and easy set up
Integrating Teams with Helpwise takes less than 30 seconds. Just click on Connect Teams, follow the on-screen instructions and set up the integration without too much hassle.
One-click access to Teams Engagements
Get access to all your Teams engagements directly from Helpwise with just a click.
Trusted by over 5000+ users
Abraham C
Social Media Manager
Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.
Angie N
Web Designer
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.
Have Questions?
Experience world class support that our customers rave about. We're here to see you grow. Reach out to us via Live Chat or check out our help docs.
