Connect everything, Achieve anything | Helpwise

Want to manage your customer communications using Teams?

Get Helpwise notifications inside Microsoft Teams and manage your customer communication channels by replying to those notifications directly from Teams.



By integrating your Microsoft Teams account with Helpwise, you can track real-time Helpwise activities directly from your Microsoft Teams channel. Helpwise automatically sends messages about various activities in your Microsoft Teams channel.

Things you can do using the Helpwise-Microsoft Teams integration:

  1. Track incoming Helpwise queries inside Teams.
  2. Track conversations you were mentioned in on Helpwise directly from Teams.
  3. Get notified in Teams when Helpwise conversations are assigned to you.
  4. Access Helpwise conversations directly from Teams.
Help agents work faster

Answer all customer queries across multiple channels from one single place in less time.

Quick and easy set up

Integrating Teams with Helpwise takes less than 30 seconds. Just click on Connect Teams, follow the on-screen instructions and set up the integration without too much hassle.

One-click access to Teams Engagements

Get access to all your Teams engagements directly from Helpwise with just a click.

Trusted by over 5000+ users

Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Have Questions?

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