By integrating your RingCentral account with Helpwise, multiple team members will be able to use a single RingCentral number to send SMS to customers. You will be able to manage those conversations alongside queries from other customer communication channels.
Things you can do using the Helpwise-RingCentral integration:
Answer all customer queries across multiple channels from one single place in less time.
Integrating RingCentral with Helpwise takes less than 30 seconds. Just click on Connect RingCentral, follow the on-screen instructions and set up the integration without too much hassle.
Get access to all your RingCentral SMSes on Helpwise and answer them in less time.
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Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.