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Empower your agents to make and receive calls using a Twilio number directly from Helpwise. Integrate Twilio to get calling and SMS channels inside your helpdesk, and provide better customer service.
Starter plan starts at$45/month
By integrating your Twilio account with Helpwise, you can send SMS using your Twilio number and assign conversations, mention your team members and manage those conversations alongside queries from other customer communication channels.
Things you can do using the Helpwise-Twilio integration:
Answer all customer queries across multiple channels from one single place in less time.
Integrating Twilio with Helpwise takes less than 30 seconds. Just click on Connect Twilio, follow the on-screen instructions and set up the integration without too much hassle.
Get access to all your Twilio SMSes on Helpwise and answer them in less time.
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Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.
The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.
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