Saved Email Reply Templates

Save your agents from re-writing commmon replies again and again. Use saved reply templates to serve customers even faster.

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Delegate the emails to your team members

Helpwise allows you to assign email conversations with your customers to the right team member. The team member gets notified about the email he is assigned to. Thus, reducing the response time.
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Two-click assigning

Easily assign email conversations to the right team member.
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Track Unassigned Emails

  • Helpwise provides a separate section to view unassigned email.
  • This allows you to quickly view emails which no one is looking after.
  • You can quickly assign emails from here, to a team member or yourself.

How Helpwise Shared Inbox works?

Get up & running with your shared inbox within minutes. It is as easy as creating a Gmail account. Already using another shared inbox service? We can help you migrate your settings, team & data.

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    Start Your Free Trial

    Create free trial account, create mailboxes & invite your team members

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    Connect Email Account

    Follow easy screen options to configure your shared inbox. You can opt to send emails from own domain or Helpwise servers.

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    Shared Inbox is Live!

    That's it! your shared inbox is live now with every team member having their on separate logins.

Getting started takes less than 5 minutes

Connect your existing team email accounts, invite your team members and start handling emails in a better & faster way than before.

Free 14-day Trial Schedule Free Demo Already using another shared inbox service? Use our free Concierge Migration Service :)