Shared Inbox for your Basecamp Account
Basecamp is a real-time team collaboration application. Discuss ideas and collaborate on a project with your team members using Basecamp. Get notified about Helpwise activities in your Basecamp chat.
Basecamp Shared Inbox Integration
By integrating your Basecamp account with Helpwise, you can track real-time Helpwise activities directly from your Basecamp chat. Helpwise automatically send messages about various activities in your Basecamp chat.Track incoming emails
Get notified about incoming emails coming in your Helpwise shared mailbox.
Know where you got mentioned
Whenever your team member mentioned you in a conversation in Helpwise, you will get notified about it in Basecamp.
Get notified when a conversation is assinged
When your team member assigned you a conversation on Helpwise, you will automatically get notified about it in Basecamp.
Open the Helpwise conversation from Basecamp
Every message that gets sent to Basecamp contains link to open the Helpwise conversation. This allows you to directly open the conversation from Basecamp.
See emails in your Basecamp chat
Helpwise notifies about email, which you are getting and sending, to your Basecamp chat.- See incoming emails in your Basecamp chat.
- See outgoing emails in your Basecamp chat.
- One-click link allows you to open the conversation directly from Basecamp.
Get notified about mentions and assignment
Helpwise will send a message on your Basecamp chat when:
- Your team-member mentioned you in a conversation
- Your team-member assigned you a conversation
- A conversation, which is assigned to you, is closed, snoozed, mark as spam or re-opened
How Helpwise Shared Inbox works?
Get up & running with your shared inbox within minutes. It is as easy as creating a Gmail account. Already using another shared inbox service? We can help you migrate your settings, team & data.
-
![process-icon]()
Connect Email Account
Follow easy screen options to configure your shared inbox. You can opt to send emails from own domain or Helpwise servers.
-
![process-icon]()
Shared Inbox is Live!
That's it! your shared inbox is live now with every team member having their on separate logins.
Getting started takes less than 5 minutes
Connect your existing team email accounts, invite your team members and start
handling emails in a better & faster way than before.
