Want to manage calls and sms inside your Helpdesk?

Empower your agents to make and recieve calls using a JustCall number inside Helpwise. Integrate JustCall to get calling and sms channels inside your helpdesk, and provide a better customer service.

Try For Free Schedule Free Demo

Categories
Developed by
Helpwise
More Info
Helpwise x JustCall

Description

By integrating your JustCall account with Helpwise, you can track your calls and SMS made from JustCall directly on your Helpwise account. Also, you can make calls and send SMS directly from Helpwise.

Things you can do using the Helpwise-JustCall integration:

Track JustCall Activity like SMS & call logs.
Make calls directly from Helpwise using your JustCall number.
Send SMS texts to customers using your JustCall number.
See reports and analytics on team performance using reports.

Help Agents work faster

Use features like automation rules and SLAs to automate mundane tasks. You can also use reports to get insights into how your team is performing and take actions accordingly.

Quick and easy setup

Integrating JustCall with Helpwise takes less then 30 seconds. Just click on Connect JustCall, and follow the on-screen instructions and setup the integration without too much hassle.

Easily manage calls

Reduce app switching time and easily initiate or receive calls using the JustCall dialer inside Helpwise.

Trusted by over 5000+ users

Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.