Shared Inbox for your Microsoft Teams Account
Microsoft Teams is a real-time team collaboration application. Discuss ideas and collaborate on a project with your team members using Microsoft Teams. Get notified about Helpwise activities in your Microsoft Teams channel.
Microsoft Teams Shared Inbox Integration
By integrating your Microsoft Teams account with Helpwise, you can track real-time Helpwise activities directly from your Microsoft Teams channel. Helpwise automatically send messages about various activities in your Microsoft Teams channel.Track incoming emails
Get notified about incoming emails coming in your Helpwise shared mailbox.
Know where you got mentioned
Whenever your team member mentioned you in a conversation in Helpwise, you will get notified about it in Microsoft Teams.
Get notified when a conversation is assinged
When your team member assigned you a conversation on Helpwise, you will automatically get notified about it in Microsoft Teams.
Open the Helpwise conversation from Microsoft Teams
Every message that gets sent to Microsoft Teams contains link to open the Helpwise conversation. This allows you to directly open the conversation from Microsoft Teams.
See emails in your Microsoft Teams channel
Helpwise notifies about email, which you are getting and sending, to your Microsoft Teams channel.- See incoming emails in your Microsoft Teams channel.
- See outgoing emails in your Microsoft Teams channel.
- One-click link allows you to open the conversation directly from Microsoft Teams.
Get notified about mentions and assignment
Helpwise will send a message on your Microsoft Teams channel when:
- Your team-member mentioned you in a conversation
- Your team-member assigned you a conversation
- A conversation, which is assigned to you, is closed, mark as spam or re-opened
How Helpwise Shared Inbox works?
Get up & running with your shared inbox within minutes. It is as easy as creating a Gmail account. Already using another shared inbox service? We can help you migrate your settings, team & data.
-
![process-icon]()
Connect Email Account
Follow easy screen options to configure your shared inbox. You can opt to send emails from own domain or Helpwise servers.
-
![process-icon]()
Shared Inbox is Live!
That's it! your shared inbox is live now with every team member having their on separate logins.
Getting started takes less than 5 minutes
Connect your existing team email accounts, invite your team members and start
handling emails in a better & faster way than before.
