Shared Inbox for your Slack

Slack is a real-time team collaboration application. Discuss ideas and collaborate on a project with your team members using Slack. Get notified about Helpwise activities in your Slack channel.

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Slack Shared Inbox Integration

By integrating your Slack account with Helpwise, you can track real-time Helpwise activities directly from your Slack channel. Helpwise automatically send messages about various activities in your Slack channel.

Track incoming emails

Get notified about incoming emails coming in your Helpwise shared mailbox.

Know where you got mentioned

Whenever your team member mention you in a conversation in Helpwise, you will get notified about it in Slack.

Get notified when a conversation is assinged

When your team member assign you a conversation on Helpwise, you will automatically get notified about it in Slack.

Open the Helpwise conversation from Slack

Every message that gets sent to Slack contains link to open the Helpwise conversation. This allows you to directly open the conversation from Slack.

Follow these detailed installation instructions to get started with your Helpwise - Slack integration!

See emails in your Slack channel

Helpwise notifies about the email, which you are getting and sending, to your Slack channel .

See incoming emails in your Slack channel
One-click link allows you to open the conversation directly from Slack.

Get notified about mentions and assignment

Helpwise will send a message on your Slack channel when:

Your team-member mention you in a conversation
Your team-member assign you a conversation
A conversation, which is assigned to you, is closed, snoozed or re-opened

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How Helpwise Shared Inbox works?

Get up & running with your shared inbox within minutes. It is as easy as creating a Gmail account. Already using another shared inbox service? We can help you migrate your settings, team & data.

Start Your Free Trial

Create free trial account, create mailboxes & invite your team members
Connect Email Account

Follow easy screen options to configure your shared inbox. You can opt to send emails from own domain or Helpwise servers.
Shared Inbox is Live!

That's it! your shared inbox is live now with every team member having their on separate logins.