Want to respond customer queries within seconds?

Meet Helpwise AI, Your New Email Assistant ->

Conquer Email Chaos with Helpwise Email Management

Feeling overwhelmed by a mountain of emails? Helpwise is here to help! AI Powered email management tool that takes customer support efficiency to the new level

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Improve Customer satisfaction. Respond Faster. Work as a Team.

Helpwise organizes your inbox, keeps replies on track, and lets your team work together to provide best experience possible. No more email chaos, no more lost emails!

Easy teamwork

Securely manage shared inboxes like "info@" or "help@" - no more password sharing! Each team member gets their own login.

No more more lost emails, no more forwarding and ccing.

Handle any email volume

Automate tasks, assign conversations intelligently, and eliminate repetitive work.

Manage hundreds or thousands of emails with HelpWise automation. Answer up to 45% more emails.

All your channels in one place

Unify Email, Chat, SMS, Whatsapp & Social into one collaborative workspace. Manage everything from a single platform.

Keep simplicity, keep communication in one hub.

Fuel your workflows with powerful integrations

Power your communications by connecting calendars, task management apps, and CRMs using native integrations, or create your integration using our custom app feature.

Improve productivity by automating mundane tasks

Reduce hard work, and make way for smart work by setting up automations for quick customer communication.

RULES

Automate repetitive tasks like assignment, tagging, replies.

SLA

Create SLAs to ensure fast response times.

Smart assignment

Distribute conversations based on team workload.

Integrations

Integrate with top CRMs, task management tools, calendars etc.

Replaces...

Start automating.

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Provide support on multiple channels from a single place

Collaborate with your team members inside customer conversations to provide quick and accurate resolution.

Universal Inbox

Unify your customer channels and handle queries from a single view.

Help Centers

Reduce inbound queries by setting up a self serve help center.

Chatbots

Create bots that handle chat support and reduce workload.

saved replies

Canned responses for repetitive queries.

Replaces...

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Make remote teamwork feel as easy as collaborating in person

Collaborate with your team members easily while replying to your customers using notes and mentions.

Notes & Mentions

Mention your team members or leave notes inside conversations.

Shared Drafts

Collaborate with your team in real-time while drafting replies.

Collision Detection

Prevent duplicate and contradictory replies.

Assign conversations

Delegate or assign conversations to team members.

Replaces...

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Improve support efficiency by taking decisions backed by data

Utilise customer analytics, team reports & customer satisfaction data to improve your query resolution rate.

Channel Performance

Analyse key metrics like query load, daily & hourly volumes and more.

Team performance

Analyse key metrics like resolution times, response times of your team members.

Customer satisfaction

Analyse customer satisfaction scores to improve support quality.

Real Time Performance

Real-time insights on your team's workload and awaiting queries.

Replaces...

Start getting paid.

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Trusted by over 5000+ users

Abraham C

Social Media Manager

Helpwise helps me manage my customer service tasks efficiently because I can monitor so many channels in just one dashboard. No need to open each channel's website to interact with customers.

Angie N

Web Designer

The support offered by Helpwise has been incredible. There has never been a time that they haven't attended to a question quickly and had it sorted out asap. I can see this is a tool that I will be using every day as a vital part of my business tech stack.

Getting started takes 5 minutes

Connect your existing team email accounts, invite your team members and start handling emails in a better & faster way than before.

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G2 rating

4.75